I've recently downloaded Adobe Acrobat DC and cannot install the software. Tried five times and received the following message, "Acrobat installer encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe support. Does anyone have a solution?
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Adobe Acrobat DC Installation Issue
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Unable to install Adobe Acrobat 11.0.11 after May 2015 Microsoft patches
The install log shows this
Property(S): ErrorUnsupportedOS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/acrobat_system_reqs.
Property(S): ErrorUnsupportedOS_1 = This application cannot be installed on this operating system
Property(S): UnsupportedOS_DotNet = The installation of [BrandName] on a 64-bit Windows operating system requires that you first install the following package from the location indicated below:
- Package: Microsoft .NET framework 2.0 x64
- Location: http://www.microsoft.com/downloads/details.aspx?FamilyID=
b44a0000-acf8-4fa1-affb-40e78d788b00&&displaylang=en
Property(S): RESERVED_APPNAME_PDAPP = PDApp.exe
Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html
Property(S): WebLink = 0
Property(S): _WebLinkChecked = 1
Property(S): LANG_LIST_EXCEPTION = 0
Property(S): HotFix64_Link = http://www.adobe.com/go/ms_kb930627
Property(S): ADOBE_ACROBAT_DOCUMENT = Adobe Acrobat Document
Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat
Property(S): UnsupportedOS_HotFix = Acrobat requires an update for this 64-Bit operating system. The update can be found at http://www.adobe.com/go/ms_kb930627. Please update your system and run setup again. Setup will now terminate.
.NET 2.0 is installed on this system and systems that did not get the MS Updates for May 2015 load the package properly. even the base command-line without patches fails.
msiexec.exe /package "%INST%AcroStan.msi" /passive /norestart TRANSFORMS="%INST%AcroStan.mst" /lv* "%INST%Acrobatinstall.log"
This batch file install works, the INST variable is the directory holding the install files. This package and the transform created with the Adobe Customization wizard have worked for a long time.
It seems that the new MS patches may have made the older .NET framework unrecognizable to the Adobe Acrobat 11.x base installer???? Anybody else having this problem.
SET INST=%~dp0
Echo starting install of Acrobat...
msiexec.exe /package "%INST%AcroStan.msi" /passive /norestart TRANSFORMS="%INST%AcroStan.mst" Patch="%INST%AcrobatUpd11007.msp;%INST%AcrobatSecUpd11008.msp;%INST%AcrobatUpd11009.msp;% INST%AcrobatUpd11010.msp;%INST%AcrobatUpd11011.msp" /lv* "Acrobatinstall.log"
Echo. & Echo Exitcode = "%ERRORLEVEL%"
pause
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Adobe Reader DC and Windows 10
Installed Adobe Reader DC on Windows 10 TP (Build 10074)...
Unable to open any PDF or launch the reader, fails with
"The instruction at '0xxxxxxx' referenced memory at '0x00000000.' The memory could not be read."
Windows App Event log error below:
Faulting application name: AcroRd32.exe, version: 15.7.20033.2203, time stamp: 0x5507d7da
Faulting module name: InkObj.dll, version: 10.0.10074.0, time stamp: 0x553ac78c
Exception code: 0xc0000005
Fault offset: 0x00067ab3
Faulting process id: 0x2694
Faulting application start time: 0x01d08e8d9191f8bc
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\InkObj.dll
Report Id: 22f4c90e-2a93-4a75-8aca-71883efb838d
Faulting package full name:
Faulting package-relative application ID:
Tried other adobe versions (11, 10), got the same error....
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Help? Downloaded trial of Adobe Acrobat Pro on MacBook Pro slows and/or crashes system!
I have the trial version of Adobe Acrobat Pro on my MacBook Pro. It's slowed my system and crashes it constantly! Trial version is not making a good impression at all! I have Yosemite. It's May 2015, so info I'm finding is not pertinent to Yosemite. Thanks for any help anyone can offer to me.
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Going Crazy With Acrobat Pro DC
I have a Mac with OSX (Mountain Lion).
I have a valid and active educational subscription to Creative Cloud.
I installed the update for Acrobat and it now informs me it is in Trial.
Trial has expired and now I have Adobe CC minus Adobe Acrobat Pro DC.
Tried uninstalling and reinstalling everything to no avail. I'm going crazy.
Please help.
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there was an error processing a page. there was a problem reading this document (117)
wanted to see if anyone has any ideas on this
getting this error when opening certain pdfs
there was an error processing a page. there was a problem reading this document (117)
protected mode is turned off
tried upgrading from acrobat 10 to 11, same issue
able to open the file fine in foxitpdf
tried all the basics like updates, etc.
using windows 7 pro 64 bit
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activation of adobe 3d version 8
Can someone tell me how to activate Adobe 3D version 8. I changed computers and seem to be having issues. And Adobe Tech support does not support older versions.
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Every time I try and open a PDF file a message comes up: "You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling or contacting your IT administrator or Adobe customer support for help." I hav uninstalle
I have uninstalled and then reinstalled but the problem remains the same.
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why does acrobat freeze up when opening a pdf file
when i open an adobe pdf file the pc freezes. and adobe is damn near impossible to contact an actual person for this **** software!!!!!!
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Ich have installt Acrobat Pro DC and entered the serial number
When I started the acrobat he required a serial number. After I entered it again he told that she isn't valid. But when is look under my Adobe ID this number is listed under my registered products.
Has anybody an idea what I can do?
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"Capture 3D plug-in damaged" error upon start of Acrobat 9 Pro Extended - Possible Fix?
"Capture 3D plug-in damaged" error upon start of Acrobat 9 Pro Extended - Possible Fix
Running Windows 7
and Acrobat 9 Pro Extended
Keep getting the same error message, and can't access PDF's.
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My AA9 Pro Extended will not allow 'any' updates.
'All' of my 17 Total (individual) updates l that I have recorded to DVD backup now will not install. Every attempt is returning the same 'message':
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
I assure you these are the updates that worked/installed/updated my AA9 Pro Extended when I last had to reinstall (switched to new computer in 2012) everything.
Recently I had to perform a factory reset/installation because a 'OEM' (Dell) Backup and Recovery software put my computer into a cycle of looped(ing) function.
Everything else concerning 'all' my other re-installations (...and 'Updating) go as smoothly as expected. So can you help me get these updates to function as they did the last time I installed them?
I have all the 'url' for all 17 updates (2 downloaded/attempted again) with exact same results. So that eliminates 'bad' back up(s).
Respectfully,
Mr. Grantz
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Can no longer sign fillable PDF forms with DC... worked fine with XI
I purchased a subscription to Acrobat Pro XI for the sole purpose of signing a fillable PDF form I need to submit to my company from time to time, and to avoid having to fill and print the form, manually sign it, and the scan it back into a new PDF form with my signature.... particularly because sometimes I don't have access to a printer or a scanner while traveling.
This worked perfectly with Acrobat Pro XI... I would just click on Sign, and drag my saved signature (a scan of my signature in .JPG format) to the signature line of the form, save it and email it.. done.
Now since this "Upgrade" to DC this no longer works. Using the same form as before, I click on Fill and Sign, and I get a message saying ""Get Started: You have opened a fillable PDF form. This form does not let you drag and drop saved information"
I spoke with two different people in support, and the first one... after screen sharing confirmed it did not work as he expected either.... said he was going to "escalate it and I would be called by the escalation team.... which of course did not happen. Now I see in looking at my cases, that it was "Closed" Case 186619133 so he didn't escalate it after all.
Has anyone got this to work as the Acrobat Pro XI did to let you drag your saved signature to the form where you want to place it... or am I really going to have to downgrade to Acrobat Pro XI to regain this functionality?
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acrobat keeps saying to open Photoshop yet i have
i have cs4 or cs5 cant recall which. and windows 8 i try to use acrobat but it keeps giving me bs about needing to finish or validate or some such and that i must open Photoshop yet i have opened multiple programs and even updated them all yet still nothing help me get my acrobat to finaly work. i payed for it it should work i want the product i payed for and not just a digital brick.
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Not sure if this is the right place?
I actually have several questions. Perhaps someone can direct me to the correct venue(s) if this isn't the right place to do so.
I have several Adobe products, Dreamweaver Academic, Adobe Acrobat Pro 8.1 and Adobe Acrobat Pro X.
1) I am no longer a student and don't have Dreamweaver installed and don't intend to use it. Should I have it removed as a registered product.from my Adobe ID account?
2) The copy of Acrobat Pro X I have installed (on Windows 8.1) currently isn't showing up as a registered product in my Adobe ID Account. It did show as registered in the past.
( Though I don't think so,) it is possible that I created a new account when I originally installed and registered the product, Is there some way of fixing this. My recollection is that
it appeared with the other 2 registered products in the current account
3) I've not had the copy of Acrobat Pro 8.1 installed on a machine for some time now. My recollection is that it wouldn't install on Windows 8.1 but I can't recall. It may have been
on a Win 7 box that died awhile back, In which case I wouldn't have Deactivated it
So, I just (apparently successfully) installed it on a copy of Windows 10 Preview. It seems activated but registration failed.
A) Will Acrobat Pro 8.1 run on Win 8.1 (if so, it should run in Win 10 Preview)?
B) If it runs, Can I get the registration sorted out?
C) If I can get the Registration sorted out for this copy of Acrobat Pro 8.1, can I use a retail box upgrade to Version X?
4)
A) If indeed I can and do upgrade the version 8.1 to version X. When I deactivate the software to install on another machine (or more likely, the final release of Windows 10)
what will the install routine look like?
B) Will I need to repeat the 8.1 install and install the upgrade again, or will I be able to use the DVD from my full version of Acrobat X Pro
and the upgrade activation Key?
Mahalo!
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acrobat installation completes and then deletes all files
I am trying to reinstall Acrobat after a hard drive crash and replacement. It downloads and appears to install just fine but then when it appears to be just about done it deletes all the files and says try again later.
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Reliable source serving corrupt data - Error Message
I have just tried to re-load Acrobat pro and I keep getting the same error over and over. The application opens and begins to download buts stops at 6% "Reliable source serving corrupt data" and then will not continue to download.
Windows 7 32 bit.
Thanks
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Acrobat XI pro issue
need help please. I have adobe acrobat XI pro version and the problem is that when I try to open more that four pdf files at the same time,
the programme is closed suddenly and reopen again??
in that case I lose all of my saving information like comments, notes and highlights!!!!
this is really annoying if anyone can help me with that ?
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Can not download Acrobat dic in my mac
i have a mac And i CaMony install actobat into my computer
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How to turn off the Home/Tools menu/window?
I am using Adobe Acrobat DC on 10.10.3.
Every time I open a .pdf in Adobe Acrobat DC, it open the .pdf but it also opens a window behind it. This wind has a "Home' and "Tools" tab on it.
Is there a way to turn that off so it does not come up when opening .pdfs?
Thanks
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